Our Support

If you need immediate help with computer or other IT issues, please get in touch - we can help you today!

Ad-hoc Support

Perhaps you don't currently have a relationship with an IT provider and are a bit stuck. Or maybe you have a company you usually call upon, but they're too busy to help at this moment. Either way we can help.

We pride ourselves on our response times, and can give a clear indication of when we can begin work on fixing your issues if nobody is immediately available.

We are very experienced, and pledge fix your issue as quickly as possible so that you come back as quickly as possible. With fixed hourly rates, we will tell you up front how long we expect it to take to resolve your issue and clear anything over and above this well in advance.

IT support in Glasgow. Photo Credit @anniespratt

Fast response times

Most of the time we can help immediately by resolving your issue remotely. For everything else we can say exactly when we can begin work on your issue.

Quick Resolutions

We fix the issue, document the underlying cause, and recommend the best course of action to prevent it from happening again.

Managed Support

Rather than fixing problems when they arise, with our managed service we proactively maintain your systems.

This minimises problems, and ensures your network is documented, so that when anything does go wrong it can be fixed quickly. All support is inclusive, at a fixed monthly rate which minimises any nasty surprises.

As your business grows and your IT needs become more complex, our Managed Support service acts as a guiding hand. You still make the decisions, but we provide you with the possible solutions and take care of the day-to-day running of your IT so this is less thing for you to worry about.

Managed IT Support in Glasgow. Photo credit @breather